Whether it’s their first enquiry, the day of the shoot or the day they receive their beautiful prints, every interaction with your client shapes their impression of you and your brand.  Here’s a straightforward process to analyse and improve your client experience, step by step. 1. Understand the customer journey Start by listing all the steps your clients take when working with you — their initial enquiry, the booking, your pre-shoot communications, the shoot itself, and product selection and delivery. Any others? Identify the key moments and To View More >>

What’s the most important part of an album? Your photography and how it’s presented!  That’s why for a while now our primary focus has been on pages … more page types … more and better printing options … album design and proofing tools. But right now we're focused on covers! — giving you and your clients more cover materials to choose from, and even more ways to customise. Last week we announced 22 new cover materials … but that’s only half the story! Now you can take your albums to the next level with our compelling new range To View More >>

Blogging for your photography business can seem like a tricky and time-consuming task, but there are important benefits. Here are just some ways blogging can help your business grow.  01. Help people get to know you Your blog is a chance for clients to get to know you and your personality in a conversational and casual way. Talk about the things you love. That may be strictly personal, like how much you love travel (although everyone seems to say that!). If you shoot weddings maybe it's how you love hearing how couples met, and what they love about each To View More >>

More updates to our Frame range. Let us know what you think!  Circle apertures: Circles have made a comeback, can you believe it? After many requests we've just added them to our frame collection. Just select a template from our range for matted or un-matted frames when setting up your order in Workspace.  Torn edge floating prints: Torn edge floating prints are available for frame sizes 10x8 and above. They're super impressive and look great big or small. They are only available with Fine Art printing and single apertures. Select Floating, torn edge, To View More >>

If you're thinking about adding spice to your packages, consider Designable Q Books. Great for portraits, pets, engagement and much more. Here are a few reasons why your clients will love them as much as we do, and how to encourage profitable product sales from your next shoot! Personalisation at every point All Queensberry products can be personalised, but add a Designable cover and thinner pages, and the options are endless. With their image on the cover, their book will be one of a kind. And you have five standard templates to choose from. More photos To View More >>

This weeks 'Share of the Week' goes to Richard Perry Photography based in England , who shared his latest Queensberry's on Twitter .  Thanks for sharing, Richard. There’s a wee thank you on its way to you. "My latest @queensberrynz album has arrived... I love the classic elegance. Beautiful way to store your memories! #weddingalbum #weddinghour" Be sure to tag us when you share your Queensberry products on Instagram, Facebook or your blog. It doesn’t just make us feel good, it’s a nice way to promote your products and services too. See more from Richard Perry To View More >>

Canvas covers look great – especially when you add two adorable puppies to the mix. Take a look at this super cute Studio Box we've made for Megan Graham Photography. Unlike buckram-covered Studio Boxes, the printed canvas covers can't be ordered in bulk. We print and fully assemble the mats for you, ready for your customer, although you can order the mats as slip-ins or fully sealed.  Have you ordered a Studio Box yet? Why not try the Canvas Cover option. We think your clients will love it. Order now, or for more details, see our Studio Box page. To View More >>

Catherine Connor heads Aspire, one of the UK’s foremost training providers for photographers. She knows that business isn’t easy, and requires “buckets of courage”. Your first challenge, she says, is to create a business with the right atmosphere to powerfully influence the tribe you aim to attract — and of course fulfil you personally:   Make it your mission to consider the content of your business. First, study how it feels. Asking yourself if you want to be in your own business is a starting point for most creatives. What is the atmosphere like? Does your To View More >>

Written by: Koby & Terilyn Brown – Archetype Studio Our boudoir line is called J’adore, which means ‘to adore’ in French. Brides book a J’adore shoot to create an amazing, intimate gift to give their groom on the wedding day. Imagine the groom receiving this album on the wedding day… Can’t you see the grin spread across his face when he opens this very special book? I’m pretty sure most grooms agree that this really is an amazing gift. Koby says it’s so much more than the bride even realizes. But there is another reason that a bride books To View More >>

Several weeks ago, engaged couple Janet and Chip hit the streets of New York and the Museum of Natural History with their photographer Parris Whittingham for a pre-wedding  engagement session. After seeing their proofs of the shoot, the couple decided to commission two 9×9 matted albums as wedding gifts for their parents. Parris says, "With the support of Queensberry, we were able to custom design and receive these exquisite parent albums in record time…" Our congratulations and best wishes to Janet and Chip as they wed this weekend - 8 May, 2010. To view a slideshow of To View More >>